1. Please follow the steps below to check if 128-bit encryption is supported by your Internet Explorer:

• Choose "Help" > "About Internet Explorer"

• Check if your "Encryption" is 128-bit. If not, Please download the 128-bit version.

2.Please follow the steps below to check if your browser has "Cookies" and "Javascript" enabled:

• Choose "Tools" > "Internet Options"

• Choose "Security" tab and then "Custom level"

• Check if all "Cookies" items are enabled.

• Scroll down and check if all "Scripting" items are enabled.